. None came back for a third time. It does not attest to the overall reliability of the keyboard as compared to past keyboards, just a relative ratio of keyboard repairs vs other repairs. The improvements Apple has made since 2015 are certainly notable. Today, I used compressed air and noticed that while the t issue seemed to be resolved, it immediately resumed a short while after.
A hard key with a soft fixed base would probably be ok to type on and easily replaced. Always starts about 1 week into using the computer and always starts with the 'e' key and then migrates to the 't, s, r' keys. I see no obvious issue with the Touch Bar, but no obvious benefit. These belong in the beta subreddits listed below. Do I have a faulty device? Mark was previously reviews editor at Mobile Computing, and his work has appeared in Wired, Popular Science and Inc. The keyboard makes a high frequencie pitch sound when pushed down. Maybe the pages in my books sound different when I turn them.
Reliability engineering is a professional discipline and practice backed by scientific method and mathematics. And I 100% need my laptop for work. The fact that I was in overwrite mode told me that the Insert key could be simulated, as some key combination that my fat fingers landed on tripped it. The 2017 fared better in this regard, with 19 of the 112 coming back once, and 4 of those coming back for a third time in the same timeframe. I'm wondering if I should wait for the next redesign or just buy a bunch of iPads and get my first windows laptop ever.
The Touch Bar was first introduced in the 2016 MacBook Pro, and it looked like an interesting alternative to touchscreen laptops. People who make this MacBook Pro their sole computing machine a realistic usage scenario, given the prevalence of smartphones will get used to the keyboard and not think much about it. Key takeaways Overall, the total number of service calls is lower for both the 2016 and 2017 MacBook Pro, versus the older models, even including the keyboard failures. Plus, they appear to have not made any more improvements in the 2018 MacBook Pro keyboard, given recent statements —or the lack thereof. So, will it reepeat when the machine heeats up? The True Tone technology in MacBook Pro 2018 uses advanced multichannel sensors to adjust the color and intensity of your display and Touch Bar to match the ambient light so that images appear more natural. Apparently from their perspective, several years of being paranoid about my computer failing any minute is equivalent to getting enough good use out of it.
It hasn't been that long, though, so there's no real conclusion to draw from that data points as of yet. If you're getting it done with the myriad of shops that we're working with, we'll count it. Such a major bummer as I am a huge Applee fan and we are deep in the Apple ecosysteem. And that slight springiness helped me get a higher word count and better accuracy, but not by much. Hopefully these new keyboards can be fitted to older machines when the first and second generation keyboards need replacing.
Or is the rumor John Gruber heard true and it was an issue with a metal alloy in one of the parts? It turns out there was a problem, and is worth discussing. Apple advised its Genius Bar staff and third-party authorized repair centers to either repair or replace the keyboard regardless of the warranty status. Casey Senior Writer, Laptop Mag and Tom's Guide 2018 MacBook Pro: 74 wpm, 95% accuracy 2017 MacBook Pro: 73 wpm, 96 % accuracy Hilariously enough, I confused the 2018 MacBook Pro for the 2017 model during the typing test, as I was familiar with the overall experience from testing the 15-inch version of the older laptop for a month at home. For the 2014 MacBook Pro, of the 118 repairs, 8 came back for a second go-around on the repair within 90 days. Also, what data exists that would convince anyone that these numbers are significant vs. With the 2015, 6 did. We've done this once before, but let's , and update the numbers with a full year of data from the 2017 MacBook Pro All data has been collected from a series of Apple Genius Bars in the U.
In the three weeks since the program was launched, there have been 83 2016 MacBook Pro service incidents captured in total, with 10 of them being keyboards —about the same as the pre-service percentage. If so, what did they teell you? Apple hasn't said anything directly about keyboard reliability improvements in the third generation butterfly keyboard. While working in my favorite Python editor, , some sloppy touch typing resulted in the cursor changing from the blinking vertical line I am used to a blinking underline. With the 2018 refresh, Apple doubled the 13-inch processors from two cores to four, while the 15-inch machine now packs 6 cores. They could reduce the key travel even more, the comfort is more about sponginess of the press. Will this need to be repaired or returned? I only discovered I was typing on the newer model when I checked System Preferences to see which laptop had True Tone. We've done this once before, but let's , and update the numbers with a full year of data from the 2017 MacBook Pro All data has been collected from a series of Apple Genius Bars in the U.
But due to manufacturers wanting to play it safe and cater to the masses, adaptation of it is still slow. Also mention any alerts or other messages you've seen as part of the issue. Now I need to buy another MacBook Pro, and I don't know if the 2018 MacBook Pro is going to have they repeated keys keyboard issue, even if using the keyboard protector. Apple released the new keyboard with the MacBook, and moved the design to the 2016 MacBook Pro. Without a permanent keyboard fix in place, another bit of unfortunate news is that Apple discontinued its 2015 MacBook Pro model. While not confirmed by Apple, iFixit theorizes that the new keyboard's newfound quietness is merely a side effect of the membranes real purpose, to keep debris out of the keys. Did you remap any keys using software? As someone who has been living with a 2016 13-inch MacBook Pro keyboard for a couple of years, I was very intrigued to try the new keyboards on the.
A hard key with a soft fixed base would probably be ok to type on and easily replaced. And that configuration is not going to be enough for most to be honest. In the first year of the 2016 MacBook Pro, our data gathered 1402 warranty events, with 165 related to only the keyboard and not including the Touch Bar -- 11. Once Apple released the update, and repeated some of the same tests. This would also make the keyboard quieter. In my case, I'm using the following configuration to send Insert to Windows through , for example when running screen reader software which heavily relies on key combinations using Insert to test websites for accessibility.
The keyboards were essentially unchanged since the 2012 Retina MacBook Pro, and should have failure rates similar to each other. They're one of the worst companies out there as far as I'm concerned. And now that the hype around this software bug is dying down, we're left to consider just how much is actually new inside the MacBook Pro, and if it meets the needs of a creative class increasingly moving towards 4K-and-higher video, and other power-hungry tasks. I can see why you'd reach out for assistance with this; I'd like to help. While this third-generation keyboard offers the same butterfly mechanism as before, Apple worked to provide a quieter typing experience. This new 15-inch MacBook Pro and with Apple's Touch Bar are the only new Mac laptops of 2018 to date, though the rest of the line is before the end of the year.